- Merchandise returns and exchanges are accepted up to 30 days after ship date.
- Return authorization is required prior to returning any product.
- Please email or call 714-538-8738 for return authorization.
- Returns for other than warranty issues will be subject to a 20 percent restocking charge.
- All returned merchandise must be in undamaged original packaging and in resalable condition.
- If damage occurs during shipping, please retain all packaging materials for a claim.
- If we made a mistake on your order, we will issue a call tag and email it to you for your return shipment.
- It is our goal to honor legitimate requests just like we would in our store.
- We do not refund shipping unless it was our mistake.
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