Credit Card Policy
Your credit card is not charged upon placing the order, it only temporarily stores the information to be rung up after filling the order.
Whenever someone steals your identity or credit card number they always have the merchandise shipped to an alternate address, and they only way to make sure it is our customer placing the order and not some thief is for the issuing bank to know about the ship to address. I am so sorry to make this a necessary part of doing business but it is the only way to protect you and us with credit card transactions. Thank you so much for your business.
Alternate Shipping Address Regulations :
(“Ship To” address differs from your “Billing Address”)
Due to credit card fraud we will only ship to the credit card’s Billing Addresses, or an authorized Alternate Shipping Address.
If you specify a shipping address which differs from the credit card's actual billing address, (for example your work address) you'll need to contact your credit card company to add the “Alternate Shipping Address” to the account. This is not changing the billing address, only adding another authorized shipping address to the account.
If this alternate shipping address is NOT on file :
Adding this address is an easy task. Simply call your credit card company using the 1-800 number from the back of your card and ask the bank to add this shipping address as an approved “alternate shipping address”. Once you have done this, please place your order and include a brief note in the customer notes area to let us know that you've done so and please include the bank’s 1-800 phone number off the back off the credit card. We will contact your bank using the bank number you have provided to verify this information after the order has been placed.
If this alternate address is already on file:
Then please enter the 1-800 number from the back of your credit card when placing the order in the customer notes area provided in our check out pages. We will contact your bank using the bank number you have provided to verify this information after the order has been placed.
Failure to follow this policy will most likely significantly delay your order.
If we have any problems processing your card, we will contact you via email.
We reserve the right to cancel any order that does not pass our internal fraud scoring methods.
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